Rypl documentation
Updated
Rypl is AI software that replies to and moderates comments and DMs on Facebook and Instagram, plus comments on TikTok ads. AI agents answer buyers in your brand voice from your own knowledge base, spam and hate are hidden by the moderation Rypl sets up for you, and complaints wait for a person in one inbox.
New to Rypl? Start with How do I sign up? Every plan begins with a 7-day free trial.
Getting started
Sign up, connect Facebook, Instagram and TikTok ads, and turn on AI replies.
Agents and knowledge base
Brand voice, instructions, and what the agent knows about your business.
Moderation
Banned words, moderation rules and Filter by tone.
Reply rules
Which comments the agent answers, and how.
Conversations
Every comment and DM in one inbox, and the Needs attention queue.
Troubleshooting
The agent isn't replying, a Page is missing, a channel needs reconnecting.