We've completely rebuilt our auto-reply system from the ground up. Version 2.0 brings context-aware conversations that feel genuinely human.
What's New
Catalog Integration
Rypl now connects directly to your product catalog. When a customer asks about pricing, availability, or specifications, the AI pulls real-time data from your inventory.
No more generic "please DM us for pricing" responses. Your customers get instant, accurate answers.
Conversation Memory
The new engine remembers the full conversation thread. If a customer asked about shipping yesterday and follows up today, Rypl picks up right where things left off.
Intent Detection
Every incoming comment is analyzed for intent:
- Purchase intent — pricing questions, "how to buy", availability checks
- Support — complaints, issues, troubleshooting
- General — compliments, questions, casual comments
Each intent triggers a different response strategy, optimized for conversion or satisfaction.
Performance
Early beta results based on Rypl internal data show:
- 3x faster response times compared to v1
- 42% higher customer satisfaction scores
- 28% more conversations converted to sales
Available Now
Auto-Replies 2.0 is available on Pro and Ultra plans. If you're on the Simple plan, upgrade to unlock this feature.
Already on Pro or Ultra? The update is live — no action needed on your end.
